WE MAKE YOUR LIFE BETTER
We Are a Dynamic Team of
Professional CRM Specialists
Total CRM is a Melbourne-based consultancy firm who have been working with CRM software since 1996. We are dedicated specialists, providing total expertise in both the technical and commercial aspects of a successful CRM rollout.
We are proud to be a certified Microsoft Partner. This means when you work with Total CRM, you are working with consultants who have achieved the highest level of technical competency, certified by Microsoft, and you are choosing a partner with a proven track record of delivering successful CRM projects, and many satisfied customers.
WHY WE ARE THE BEST
What Makes Us Unique
We deliver a quality service, driven to exceed expectations.
We push ourselves and those around us to look beyond existing practices to deliver the best outcome for the customer.
SOME REASONS TO WORK TOGETHER
Our Goal Is Your Success And Future Growth
We provide consulting services to businesses looking for a partner for their CRM systems. We work with you, not for you.
Break through the Barriers
We don’t use barriers as an excuse to stop. We use our deep technical knowledge to overcome and succeed.
Expect more than just the minimum
We deliver a quality service, driven to exceed expectations. We push ourselves and those around us to look beyond existing practices to deliver the best outcome for the customer.
Enthusiasm to Achieve
We love what we do and the results that we achieve. We do this by being engaged, supportive, bold and understanding of the needs of those we work with.
Thirst for Knowledge
Standing still is not an option. We invest in ourselves to make sure we remain relevant and valuable to ourselves, our colleagues and our customers.
Our Team Members
Our consultants can talk to you about your current situation and your project budget and timelines, and give you options and advice on the best way to get the ball rolling. Get in touch, and let’s talk about how we can work together.
Jacob has been with Total CRM since the beginning of 2018. He is an avid learner and is always trying to figure out the most effective way to solve problems. He loves teaching others and making resources for customers such as blogs for the website or YouTube videos to allow others to build their knowledge. […]
Chathura has been with Total CRM since 2011, working with clients from a wide range of industries including health, education and manufacturing. He has experience with Dynamics 365, ClickDimensions, Maximizer and Goldmine. He is heavily involved in projects that include data migration and data integration from a range of different environments. Skilled in SQL Server […]
Co-Founder & CTO
Simon co-founded Total CRM in 2006 after successfully running True Solutions for 8 years. He manages our internal systems as well as consulting on client projects and embraces the challenge of keeping up with the massive changes in the CRM industry. His favourite thing about CRM is seeing the benefits that it provides our clients. […]
Co-Founder & VP Sales
Alex has experience as a Programmer, Sales Manager and Director which all add value to his most rewarding role as a CRM Consultant who is always looking for the perfect solution for our clients. He is a co-founder of Total CRM and has consulted on a wide variety of CRM and Marketing systems over the […]